Tough Talks Book Series

Speaking and Training Presentations to Make Difficult Conversations Easy

Jean Palmer Heck

Jean’s powerful speaking and training presentations are perfect for helping people become more effective communicators, leaders and presenters.  She brings her expertise as a news reporter, corporate spokesperson and International living and executive advisor, customizing the material for your group.

Frequently described as making a Real-IMPACT, Jean using examples that resonate with your audience, dynamic videos to illustrate points and funny stories that are right on target.

Most Requested Titles

  • Tough Talks in Tough Times™: How to Deliver Bad News, Motivate Employees & Stay Sane
  • The Turquoise Zebra: Strategic Communication Skills to Reach the C-Suite
  • Fire Up Your Message … or Go Down in Flames
  • Sound Bites for Top Dogs
  • Bloom How You’re Planted
  • When the Spotlight’s On…You: Secrets for the Reluctant Speaker
  • When the Camera’s On…You
  • Visually Speaking: Lessons from Penguins, Peacocks and Pancakes
  • Are You Newsworthy?

To learn more about any of Jean’s speaking topics, please visit her company’s website at


Jean Palmer Heck is unmatched in her presentation skills and communication strategies. She knows her stuff, and she knows how to coach individuals and audiences to reflect their own expertise. She’ll make you look great!

Dale Collie
One of Fast Company Magazine’s Top 50 Most Innovative Leaders

Jean Palmer Heck is a master at communication and her ability to combine strategic acumen, expertise in radio broadcasting, and business and marketing savvy has given her much success in the areas of consulting, speaking, and teaching. I would highly recommend her to any possible venture. She is also a woman of high character and integrity.

Jan Dwyer
Owner, Boundless Results


As a friend and co-communicator, I appreciate Jean’s business savvy and exceptional speaking skills. She knows how to read and reach an audience with humor and passion.

Linda Jackson
Borshoff Johnson Public Relations

Jean is an expert professional who takes the craft of speaking very seriously.  From her careful preparation and creativity to her natural and polished platform skills, Jean has the ability to reach people from all walks and help change behaviors and attitudes. I have both selected Jean for a key role in a conference and recommended her to others for presentations, and have always been rewarded with excellent results.

Karl Ahlrichs
Senior Consultant, Professional Staff Management

I have known Jean now for many years and Jean has been recognized by all of her peers as a champion speaker and trainer! Jean is a brilliant resource to all of us…

Michael Scott Karpovich

Blue Cross Blue Shield

Thank you so much for your thought provoking speech to the Institute of Internal Auditors. Your keynote address really hit the mark. As a member of the program committee, I couldn’t be happier with the outcome. Not only was the content what we wanted and needed to hear, the delivery was invigorating. I was also very impressed with how much you customized the speech for our group. Several people commented at your ability to relate to internal auditing and risk management. Someone said, ‘We ought to hire her!’

T.J. Sponholtz
Blue Cross Blue Shield Illinois

Jean was wonderful and extremely knowledgeable. She kept my attention at all times.

Larry KuBrock

(I liked) the high level of energy displayed and the high degree of enthusiasm shown by Jean Palmer Heck. It made me feel at ease and provided me with the desire to participate.

Chris Stiltner

Indiana Family and Social Services Administration

It’s been some four months after the conference and I am still getting good reports back—truly this was the best conference the State Office Support Staff has ever had. I believe that you and your staff are responsible for such a successful conference and really appreciate all that you did to help us not just to learn, but to have a fun time.

The presentation “Bloom…” is one of the most enjoyable and educational programs I have had the pleasure of attending. You are a very special lady and a wonderful speaker.  Your presentation proved itself that you put your heart and soul into planning a program for our group that was much, much more than just a program. We laughed and learned and some of us were awakened to the fact that we can’t change what’s around us but we can change our attitudes about it. I want to thank you on behalf of the board for making such a big difference in so many lives.

Debra McMahan, Program Chair
Indiana Family and Social Services Administration

Institute of Internal Auditors

Your luncheon presentation was a good blend of information and anecdotes that appealed to the broad cross-section of interests represented by our 500+ attendees. I personally appreciate the time that you spent to tailor your presentation for our audience.

J. Michael Joyce, Jr.
Institute of Int. Auditors.


Your presentation was terrific. You held the audience captive and made such salient points regarding effective communication skills.

Pam G. Rogers, Director
Risk Management, Sears, Roebuck and Co.

Select the program that is best for your organization and event by calling Jean Palmer Heck at (317) 430-9100 or through our secure contact form.