Jean Palmer Heck's Resources
The Tough Talks® Series
"Tough Talks® in Tough Times: What Bosses Need to Know to Deliver Bad News, Motivate Employees & Stay Sane"
Discover the five-step CHECK® System for navigating difficult conversations easily. Jean Palmer Heck's Tough Talks® leverages her experience as an international communication expert to help you learn how to motivate employees when budgets are tight, what actions to take to keep yourself moving forward and how to manage layoffs, terminations and performance reviews.
"Tough Talks®: Powerful Presentation Road Maps: Developing and Delivering Important Speeches"
Do you dread standing up in front of a group and giving presentations? Jean Palmer Heck's Powerful Presentation Road Maps workbook will help you learn the essentials for creating presentations, walking you through the necessary extras for making them... and you... memorable.
Tough Talks®: Powerful Presentation Road Maps