Tough Talks Book Series

Find Out How to Make Your Most Difficult Conversations Easier!

Do you find yourself dreading those difficult discussions or presentations about work issues or personal relationship problems?  If so, you’re not alone.  Thousands of people wish they had the “magic technique” for handling tough talks easily.

That’s how Jean Palmer Heck’s Tough Talks® Series of learning resources can help.  The series is designed to help you learn five proven techniques for navigating even the most difficult conversations and how to develop and deliver important speeches.

The Tough Talks® Series

“Tough Talks® in Tough Times: What Bosses Need to Know to Deliver Bad News, Motivate Employees & Stay Sane”

Discover the five-step CHECK® System for navigating difficult conversations easily.  Jean Palmer Heck’s Tough Talks® leverages her experience as an international communication expert to help you learn how to motivate employees when budgets are tight, what actions to take to keep yourself moving forward and how to manage layoffs, terminations and performance reviews.

“Tough Talks®: Powerful Presentation Road Maps: Developing and Delivering Important Speeches”

Do you dread standing up in front of a group and giving presentations?  Jean Palmer Heck’s Powerful Presentation Road Maps workbook will help you learn the essentials for creating presentations, walking you through the necessary extras for making them… and you… memorable.

Discover the “magic techniques” for making tough talks easy!