Tough Talks Book Series

what bosses need

A day hasn’t gone by in the recent past without dire economic news. Layoffs had to take place, employees you’ve come to know as family have had to be let go, salaries have had to be cut back or frozen.

How do you deliver bad news? There has to be some formula for that. But it wasn’t anything they taught you in business school.

How do you motivate existing employees? When they’re shell-shocked, productivity plummets.

And what about the physical and psychological ramifications of your words? On your employees?


Jean Palmer Heck has been an international communications advisor to leaders from 32 countries. She’s taken her skills as a strategist, TV news anchor and corporate spokesperson…and her connections with top-level executives…to analyze the good, the bad and the ugly about delivering Tough Talks in Tough Times.

Learn what she has discovered in this powerful keynote address. Add an in-depth breakout session to your schedule to go deep on issues that impact your company.     317.430.9100

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